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Trust & Safety at DrawBack Billiards

Your trust is the core of our community. At DrawBack, safety isn’t an add-on — it’s built into every feature we offer. From verified accounts to fully encrypted payments, we’re committed to delivering a transparent, secure experience at every step.

🔍 Activity Monitoring

We continuously monitor DrawBack for unusual or misleading activity.

  • Listings, profiles, and communications are reviewed to detect misrepresentation, scams, or policy violations.
  • Our systems and people always watch to ensure fair play and a trusted community.
  • Integrity first. Every transaction is tracked and protected.

💳 Secure Payments with Stripe

We partner with Stripe, a global leader in online payment protection, to handle every transaction safely and seamlessly.

Every payment is:

  • Encrypted: processed with bank-level security.

  • Verified: only approved, identity-confirmed users can sell or buy.

  • Protected: funds are released to the seller only after the buyer confirms delivery.

Safety isn’t optional — it’s guaranteed.
Every account is verified. Every payment is encrypted. Every transaction is protected.

✅ Verification Process

Trust begins with authenticity.
All new users must complete a verification process before buying or selling.
This helps ensure that everyone you interact with is genuine and accountable.

Verification includes:

  • ID and payment verification
  • Two-factor authentication
  • Regular security audits

🤝 Dispute Resolution

If something doesn’t go as planned, our team is here to help.
DrawBack offers fair, fast dispute support for buyers and sellers — because real trust means having your back.

  • We aim for fairness, transparency, and mutual respect in every resolution.

🔒 Data Privacy

Your data is yours — and we keep it that way. We follow strict data protection and privacy standards, ensuring your information and transaction history are secure and never shared with third parties.

📣 Community Reporting

We believe a safe space is a shared responsibility.

  • If you see a suspicious listing, message, or user, please report it instantly.
  • Our Trust & Safety team investigates all reports promptly and confidentially.
  • Together, we keep DrawBack safe — one listing at a time.

💬 Support & Feedback


DrawBack Billiards was built from a genuine love of cue sports. Together, we’re helping the game grow — one player, one connection, one cue at a time.
Explore our DrawBack Buyer-Seller Protection and Trust and Safety to learn more about how we protect our community.
Need help? Email support@drawbackbilliards.com — We are here to assist you.

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