Trust & Safety at DrawBack Billiards
Your trust is the core of our community. At DrawBack, safety isn’t an add-on — it’s built into every feature we offer. From verified accounts to fully encrypted payments, we’re committed to delivering a transparent, secure experience at every step.
🔍 Activity Monitoring
We continuously monitor DrawBack for unusual or misleading activity.
- Listings, profiles, and communications are reviewed to detect misrepresentation, scams, or policy violations.
- Our systems and people always watch to ensure fair play and a trusted community.
- Integrity first. Every transaction is tracked and protected.
💳 Secure Payments with Stripe
We partner with Stripe, a global leader in online payment protection, to handle every transaction safely and seamlessly.
Every payment is:
-
Encrypted: processed with bank-level security.
-
Verified: only approved, identity-confirmed users can sell or buy.
-
Protected: funds are released to the seller only after the buyer confirms delivery.
Safety isn’t optional — it’s guaranteed.
Every account is verified. Every payment is encrypted. Every transaction is protected.
✅ Verification Process
Trust begins with authenticity.
All new users must complete a verification process before buying or selling.
This helps ensure that everyone you interact with is genuine and accountable.
Verification includes:
- ID and payment verification
- Two-factor authentication
- Regular security audits
🤝 Dispute Resolution
If something doesn’t go as planned, our team is here to help.
DrawBack offers fair, fast dispute support for buyers and sellers — because real trust means having your back.
- We aim for fairness, transparency, and mutual respect in every resolution.
🔒 Data Privacy
Your data is yours — and we keep it that way. We follow strict data protection and privacy standards, ensuring your information and transaction history are secure and never shared with third parties.
📣 Community Reporting
We believe a safe space is a shared responsibility.
- If you see a suspicious listing, message, or user, please report it instantly.
- Our Trust & Safety team investigates all reports promptly and confidentially.
- Together, we keep DrawBack safe — one listing at a time.
💬 Support & Feedback
DrawBack Billiards was built from a genuine love of cue sports. Together, we’re helping the game grow — one player, one connection, one cue at a time.
Explore our DrawBack Buyer-Seller Protection and Trust and Safety to learn more about how we protect our community.
Need help? Email support@drawbackbilliards.com
— We are here to assist you.